Design Artifacts · Manvendra Singh Tanwar

Visa booking flow: 8 manual steps → 4 AI-powered steps

Customer journey compression at Visa2Fly. 2 days → 3 minutes for eVisa. 4 days → 40 minutes for sticker visa. AI handles validation, filing, and delivery end-to-end. Bulk handling 5 to 500 travelers per agency.

BEFORE Manual ops · 8 steps · 2-4 days

TAT: 2 days (eVisa) / 4 days (sticker)

1. Country

Select

2. Travel

Dates

3. Plan

Picker

4. Enter

travelers (1 by 1)

Breaks at scale. Each traveler manual.

5. Manual

Payment

6. Manual

validation

Ops team validates by eye. Slow.

7. Generic

checklist

Misses country edge cases.

8. Manual file

+ email/WhatsApp share

4 agents × 20 min per visa.

AFTER AI-powered · 4 user-facing steps · 3-40 min

TAT: 3 min (eVisa) / 40 min (sticker)

1. Country + Travel dates

Combined into one screen.

Recommended plan auto-surfaced.

2. Recommended Plan

AI scores visa type + pricing.

From past data and country rules.

3. Bulk doc upload

5 to 500 pax instant onboarding.

CSV or drag-drop. OCR auto-fills.

4. 1-click payment

Stored cards, split billing per agency.

Receipt to dashboard + WhatsApp.

BACKEND AUTOMATION · invisible to user

Auto validation

AI validates docs in real time across the checklist.

Personalized checklist

Country-specific rules engine surfaces what's missing.

Auto filing

Bots file to government portals with retries.

Real-time delivery

Dashboard + email + WhatsApp, 0s gap.

8 → 4

user steps

99%

faster eVisa

95%

faster sticker

5 → 500

pax bulk onboarding

65+

countries on roadmap

$10M

ARR at Visa2Fly

AI-driven visa filing architecture

End-to-end automation across the Visa2Fly B2B SaaS platform. Document matching, cleanup, cross-validation, instant doc generation, auto-filing, live visa status. 98% AI accuracy, 2% human-in-loop.

1. INPUTS

Raw uploads from traveler

1

Passport scan

Phone photo, scanner, or PDF · all accepted

2

Customer photo

Any aspect ratio, any lighting

3

Bank statement

Last 3 months, PDF or image

4

Travel docs

Tickets, hotel, employer NOC

Drag-drop

or CSV bulk: 5 to 500 pax

2. AI DOC PROCESSING

Match · map · clean · extract

1

Auto doc matching

Bot maps uploaded files to country checklist (passport → slot, photo → slot)

2

Auto doc cleaner

Rotate, dewarp, denoise, crop, brighten photos and passport scans

3

OCR extraction

Fields normalized into schema. 98% accuracy, <3s per document

4

Format normalization

HEIC → JPG, multi-page PDFs split, oversized auto-compressed

98%

field accuracy

3. AI VALIDATION

Cross-checks before filing

1

VLM photo-passport match

Vision-Language Model confirms identity across documents

2

Bank min balance check

Country threshold: USA $5K, Schengen €3K, UK £2K, etc.

3

Doc format + freshness

Bank ≤90 days old, passport 6+ months validity, photo dimensions

4

Checklist completeness

All required fields per destination's rule engine

2%

escalated to human review

4. AI GENERATION + FILING

Auto-generate · auto-file

1

Instant cover letter

Personalized per traveler + destination. Tone matches embassy

2

Itinerary builder

Flights + hotels + day plan auto-generated from booking

3

Bot files to portal

Session, captchas, per-country forms handled

4

Tokenised payment

Government fees + service fees, reconciled to finance

20m → 3m

filing time per visa

5. TRACKING + DELIVERY

Live status · multi-channel

1

Live visa status check

Polls government portal, surfaces stage in real time

2

Auto delivery on approval

Dashboard + email + WhatsApp, 0s gap

3

Packaged visa kit

Visa + itinerary + cover letter, ready to print

4

Webhook to agency CRM

Status updates pushed to partner systems

0s

delivery gap on approval

STACK

Python (pandas, numpy) OpenAI APIs Tuned OCR Vision-Language Models Bot Automation (RPA) Tokenised Payments WhatsApp Business API SLA + Webhook Engine

4x

throughput, same team

96%

cycle-time cut

68%

lower cost-per-visa

98%

AI doc accuracy

2%

human-in-loop

65+

country rules engine

B2B SaaS partner dashboard

Travel agencies manage their travelers' visas through the Visa2Fly platform. Real-time application queue with SLA timers, AI-flagged items, bulk CSV upload (5 to 500 pax), webhook activity stream, API usage tracking. Multi-tenant, role-based, enterprise-tier ready.

V2

Visa2Fly

ABC Travel · Enterprise tier

Search by traveler name, passport #, application ID

🔔

MS

Dashboard

Tuesday, May 16, 2026 · 47 active travelers across 9 destinations

📊 Export report

+ Bulk upload (CSV)

ACTIVE THIS WEEK

47

+12% WoW

PENDING VALIDATION

12

avg 4 min

IN FILING

8

ETA 32 min

APPROVED THIS WEEK

23

100% SLA met

Application queue

Real-time. SLA timers running. AI-flagged items at top.

All OCR done VLM flagged Filing Delivered

TRAVELER	DESTINATION	STAGE	ELAPSED	SLA	ACTION
R Rahul Sharma · IN-A24881	🇺🇸 USA	OCROCR done	2m 14s	✓ on track	View
P Priya Patel · IN-A24879	🇸🇬 SIN	VLMVLM flagged · low photo confidence	8m 02s	⚠ needs review	Review
A Ankit Kumar · IN-A24876	🇹🇭 THA	FILEAuto-filing to portal	14m 22s	✓ on track	Track
N Neha Singh · IN-A24871	🇦🇪 UAE	DONEDelivered to traveler	38m 04s	✓ SLA met	Download
V Vikram Iyer · IN-A24868	🇬🇧 GBR	PAYPayment confirmed	1m 02s	✓ on track	View
S Sneha Reddy · IN-A24864	🇪🇺 SCH	STKRSticker visa in queue	11m 18s	⚠ ETA 32m	Track
K Karan Mehta · IN-A24859	🇨🇦 CAN	OCROCR low-confidence	0m 48s	⚠ needs photo	Review
A Aisha Khan · IN-A24852	🇸🇬 SIN	DONEDelivered to traveler	42m 11s	✓ SLA met	Download

Live activity

Real-time stream from Visa2Fly API webhooks

2m ago 50 travelers added via CSV bulk upload

8m ago VLM flagged 1 application for review (Priya Patel)

14m ago ABC Travel webhook sent visa data to your CRM

38m ago 23 visas delivered. 100% SLA met today.

1h ago Bot filing batch completed for 18 Thailand visas

Bulk actions

Handle 5 to 500 travelers in one go

+ Upload bulk CSV

5 to 500 pax instant

+ Add single traveler

Manual entry, 30 sec

↻ Sync via API

Webhook + REST